Multilingual support is now available for AI Summary and AI Compose which are part of our AI Agent Copilot Suite of features.
- AI Summary generates summaries in the issue language by default, with the option for agents to switch to their preferred language.
- AI Compose assists agents in composing replies in their desired language for a smooth and coherent experience.
These features now support 16 languages, enabling global teams to work more efficiently. With this update, agents can generate summaries and craft polished, error-free replies in the language of the conversation—leading to faster response times and more consistent support worldwide.To learn more visit our help articles: AI Summary, AI Compose.