Multilingual Support for AI Summary and AI Compose
Multilingual Support
Viral Patel
June 18, 2025

Multilingual support is now available for AI Summary and AI Compose which are part of our AI Agent Copilot Suite of features.

  • AI Summary generates summaries in the issue language by default, with the option for agents to switch to their preferred language.
  • AI Compose assists agents in composing replies in their desired language for a smooth and coherent experience.

These features now support 16 languages, enabling global teams to work more efficiently. With this update, agents can generate summaries and craft polished, error-free replies in the language of the conversation—leading to faster response times and more consistent support worldwide.To learn more visit our help articles: AI Summary, AI Compose.