Resources

The Beginner's Guide to Conversational Messaging

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Resources

Forrester Report: Prove the ROI of Your Digital Service Channels

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Resources

How Microsoft’s Outlook on User Feedback Creates Happier Customers at a Dramatically Reduced Cost

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Resources

How MobilityWare Supports 25 Million Players with Helpshift

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Webinar

Customer Success in 2018

Webinar

AI + Chatbots

Infographic

When We Love Chatbots

Case Study

Mobile Marketplace for Wine Sets High Bar for Service

Customer Story Video

Vivino’s Recipe for Orchestrating a Successful Global Support Strategy

Case Study

How Microsoft’s Outlook on User Feedback Creates Happier Customers at a Dramatically Reduced Cost

Case Study

Frictionless Customer Service: How MoneyLion Securely Supports 1.5 Million Users

Case Study

Playdemic’s Secret Sauce To App Store Top 20

Case Study

How Intuitive In-App Chat Boosts Guest Loyalty For Asia’s Fastest Growing Hotel Chain

eBook

Strategic Moves to Beating Mobile Churn

eBook

Strategic Moves to Mobile App Success

Case Study

How to Get Better App Reviews in One Day

Customer Story Video

TopHatch Customer Story: How Proactive Support = 10x Increased Engagement

Webinar

Web Chat

Case Study

How Next Games Translates ‘Player-Focused’ Philosophy into Tangible Customer Loyalty

Infographic

Customer Service Acronym Cheat Sheet

Case Study

Why Self-Service In Your App Will Keep Business Users Engaged

Infographic

American Travelers Metrics

Whitepaper

Don’t Make Your Customers Wait for Help

Customer Story Video

Eden Games on “The Helpshift Ecosystem”

Customer Story Video

How Helpshift Makes FunPlus Agents’ Lives Easier

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Toolkit

Everything you need to help your support team succeed in 2018

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