Helpshift’s Custom Analytics provides a flexible and highly customizable way to explore support data, enabling teams to build tailored reports and dashboards directly within the platform. With secure, complete data access and full control over reporting, teams can shape insights to their specific needs, make faster decisions, and drive a more data-driven approach to support.
It also includes pre-set templates—ready-to-use, best-practice dashboards that can be used as-is, duplicated, or customized—making it easier to get started and adapt reports quickly.
Refer to our help article for more details.
