Helpshift Web Widget
AI and Automation Help Center Web Support
Viral Patel
May 27, 2024

This new feature is designed to seamlessly integrate Helpshift’s modern support experiences, such as Help Center, Smart Intents, Web chat, AI, and Automation, directly into your website or web app. 

Some key features of this widget are:

  • Enable your users to get support without leaving your website or web app
  • Simple plug-and-play integration
  • Choose between compact and full-window modes to best fit your web design
  • Customizable widget to align with brands’ visual identity, including language setting capability
  • Capture user context for better control over support workflows
  • Configure to show only Help Center, Web chat, or both