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In-game chat is one of the most-used and least-understood surfaces in modern gaming. Players use it constantly. Studios think about it almost entirely as a

Community managers are the reason players stay engaged between content updates. They are not customer service agents. They are not social media coordinators. They are

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An online community is a group of people who share the same interests and communicate with each other via the Internet. These communities are often made up of

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Now it is easy to find like-minded people on the Internet. You can have a heart-to-heart talk with a person from another corner of the

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What does it take to moderate an online community? It requires someone who is willing to step in and guide the conversation when it goes

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A community is a group of people who share the same interests, purposes, and pain points. An online community is a place where such people can interact

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