The Helpshift Blog

Not long ago, community management sat at the edge of a studio’s org chart, a Discord server and a social account someone checked between other

Community managers in gaming act as the bridge between game developers and players. They translate player sentiment into developer decisions, manage community crises before they

An online community is a group of people who share the same interests and communicate with each other via the Internet. These communities are often made up of

Now it is easy to find like-minded people on the Internet. You can have a heart-to-heart talk with a person from another corner of the

What does it take to moderate an online community? It requires someone who is willing to step in and guide the conversation when it goes

A community is a group of people who share the same interests, purposes, and pain points. An online community is a place where such people can interact