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Average resolution time is the average elapsed time between a player raising an issue and that issue being fully closed, covering the wait, the back-and-forth,
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Not long ago, community management sat at the edge of a studio’s org chart, a Discord server and a social account someone checked between other
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Community managers in gaming act as the bridge between game developers and players. They translate player sentiment into developer decisions, manage community crises before they
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An online community is a group of people who share the same interests and communicate with each other via the Internet. These communities are often made up of
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Now it is easy to find like-minded people on the Internet. You can have a heart-to-heart talk with a person from another corner of the
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What does it take to moderate an online community? It requires someone who is willing to step in and guide the conversation when it goes
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A community is a group of people who share the same interests, purposes, and pain points. An online community is a place where such people can interact
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