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Helpshift is a consumer-first digital support platform focused on enabling companies to provide a user-friendly and efficient support experience.
Our Platform Offers
We Power Support on Today’s Top Revenue-Generating Apps Because We Deliver on:
What to Expect During the Demo:
See how Helpshift can save you 88% on operational costs while improving CSAT
Trusted by Leading Brands Around the World
Helpshift Case Studies
"We saw a real opportunity with Helpshift. First of all, it delivered a fully-native experience with in-app messaging. Players don't want to leave the app to send an email and calling into a call center would be unthinkable. Helpshift delivered a fully integrated experience that delighted our players"
Nataly Kuzmina, Head of Support at Playrix
“Helpshift has been transformative to our player support experience. Over the course of just over a year, we improved our level of automation. Most importantly, however, we have maintained CSAT throughout while achieving our vision of scaling leaner.”
Ana Celeste Almeida Vieria, Player Support Manager at Nordeus
"Our customers are getting quicker responses, our chatbot solves many issues without an agent, and we’ve been able to focus our agents on more complex problems.”
Bárbara Borba Moraes, Coordinator of Operations and CX at Guiabolso
“From a player’s perspective, everything is all in one place. You can play your game, read FAQs, or get help all from within the app. It’s a connected experience right at your fingertips and allows us to be where our players are."
Faye Por, Director of Customer Service, Zynga