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Helpshift
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Helpshift

Customer Service is in our DNA

It takes remarkable people to make a remarkable platform.

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Helpshift takes today’s consumer preferences for communication to heart.

Consumers care first and foremost about having their time valued by brands. Our complete and versatile customer service solution makes us a one-stop-shop for brands to care for their customers more effectively and efficiently, while boosting customer satisfaction and engagement.

Our Values

Wow the Customer

We delight our customers with innovative technology, creative solutions, superior quality, value and service taking them beyond where they are today.

Take Ownership

We are empowered and empower others to take initiative whilst being accountable for our words, our actions, and results.

Be Transparent

We provide our People, Customers and Investors with the “good” and “bad” to create trust and make better decisions.

Humility in Excellence

We embrace the spirit of our roots – we dream big yet are guided by our ability to remain realistic and authentic whilst striving for excellence.

Respect & Empower

We create an inclusive environment for our people to do great work, collaborate for diversity of thought, and celebrate our successes.

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Our leadership

PRODUCT

  • Free Feedback + SDK
  • Metashift
  • Console Support Experience
  • In-App Support
  • Web Help
  • Self-Service Experience
  • Chat & Conversational Help
  • Help Bot Automation Software
  • Agent Desktop

CUSTOMERS

  • Meet our Customers
  • Why They Choose Us

PRICING

COMPANY

  • About Us
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  • See our Partners
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RESOURCES

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  • Glossary
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  • Developer Guides
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  • Services + Support

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© 2023 Helpshift. All Rights Reserved. Built by Upcraft.

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[REPORT] 2022 Digital Support Benchmark Report. Download Now

[WEBINAR] The Power of Intent Driven Automation: How to use Intent Classification to Increase TTR and Improve CSAT. Register Now

[WEBINAR] Achieving 4.5 CSAT While Resolving 2X the Industry Avg. of Tickets per Agents. Register Now

[CUSTOMER WEBINAR] Best Practices to Improve Star Rating on the App Stores & Improve Agent Productivity. Register Now

[WEBINAR SERIES] The Art of a Successful App Launch Series. Register Now

[WEBINAR] Learn how our Modern In-App Support Journey can be your roadmap for app success. Watch Now

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  • Product
    • Metashift
    • QR Code Console
    • Smart Intents
    • In-App Support
    • Web Help
    • Self-Service Experience
    • Chat & Conversational Help
    • Help Bot Automation Software
    • Agent Desktop
    • Feedback+ SDK
    • Compare Helpshift
  • Customers
    • Meet our Customers
    • Why They Choose Us
  • Pricing
  • Company
    • Integrations
    • Partners
    • About Us
    • Careers
    • Leadership
  • Resources
    • Content Library
    • Webinars & Events
    • Blog
    • Partners
    • Glossary
    • Press
    • Knowledge Base
    • Developer Guides
    • Engineering Blog
  • Free Trial
  • Request Demo