Introducing – Player: Engage Podcast

User Engagement

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Posted on June 27, 2023
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Key takeaways

  • Gaming industry professionals can gain valuable insights from thought leaders about player experience, support strategies, and emerging technologies through the Player: Engage podcast.
  • The podcast specifically addresses critical challenges in player engagement, community management, trust and safety, and support team leadership within the gaming industry.
  • As gaming revenue approaches $200 billion globally, traditional support methods are becoming insufficient to meet rising player expectations and service demands.
  • Helpshift and Keywords Studios collaborate to deliver expert perspectives on creating exceptional gaming experiences while improving operational efficiency through modern support solutions.

We have been at the edge of our seats waiting to introduce you to our new podcast, Player: Engage, brought to you by Helpshift and Keywords Studios. Player: Engage is for games industry professionals who are dedicated to enhancing player experience, support, engagement, and safety.

Player Engagement

On each episode, we bring you insightful interviews with industry thought leaders. We delve deep into their vast knowledge and experience, exploring the obstacles they’ve faced, the strategies they’ve deployed, and how they’ve navigated the latest technologies and market trends. We understand that player engagement is a crucial aspect of delivering exceptional gaming experiences, so whether you’re a support team leader, community manager, trust and safety professional, or a game developer, you’ll take away valuable insights and best practices that will empower you to create unforgettable player experiences.

Join us on Player: Engage as we dive into the fascinating world of player experience, support, engagement, and safety. Together, let’s unlock the secrets to creating extraordinary gaming experiences that captivate players and build thriving communities.

Listen now!

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