Customer Service Trends & Insights

The Zendesk vs. Freshdesk debate is a classic corporate tale of competition and innovation. Originating from Copenhagen in 2007, Zendesk was among the first to

If you’ve searched for “customer support platform” on Google, you’ve likely noticed Zendesk at the forefront. As one of the oldest customer support tools, it

If you’re on this page, you’re probably researching the best Zendesk alternatives, looking to uncover hidden costs, researching what combinations of tools and vendors you