Helpshift Integrations and Partners

Use Helpshift REST APIs to create support experiences tailored to your customers’ specific needs, create powerful integrations with your CRMs and other systems, and monitor and evaluate the performance of agents, teams, bots, FAQs and more.

Helpshift Integrations
Whatsapp

Built for the modern global brand that seeks to seamlessly manage support across digital channels.

Facebook

Facebok Helpshift’s Facebook integration allows brands to reach their customers even if they contact them through.

twilio

Twlio Brands can leverage Twilio to communicate with their end users over standard SMS or MMS channels.

Power Bi

PowerBI enables brands to extend the capabilities of Helpshift’s out-of-box analytics dashboard.

midful

Mindful (formerly VHT) Provide your end users the ability to escalate to a variety of telephony platforms and provide

AWS Partner Network

Amazon Connect brings together the traditionally siloed channels of phone support and digital self-service

Unit

unitQ’s leading product quality monitoring platform helps businesses stay on top of product quality across

Appfollow

Appfollow collects user review and app monitor and management, ASO for mobile apps and games.

 

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Zendesk

Zendesk Sync Issues and knowledge base in Helpshift to your Zendesk dashboard. This enables your Zendesk Agents to review

salesforce

Salesforce Manage your Helpshift Dashboard from directly within Salesforce. You can use the app to invite and assign Agents and

KantanAI is the most advanced neural translation technology in the world. Providing digital transformation of the customer experience operations and for support professionals to improve customer journeys, regardless of language.

 

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Okta

Okta SSO integration allows you to provide secure identity management for your support team using one of the most

Azure Active Directory

Azure AD (SSO) Microsoft Azure Active Directory is a SAML based identity provider like OneLogin and Okta. It allows you to

Discord

Discord Registered participants of an early access program (post-beta but pre-release) can set up two-way messaging between

Jira Software

JIRA Create a new JIRA ticket using information from a Helpshift Issue. This can be helpful for collaboration between your

Trello

Trello Create new Trello boards or cards using information from a Helpshift Issue. This can be helpful for collaboration between

onelogin

JIRA Create a new JIRA ticket using information from a Helpshift Issue. This can be helpful for collaboration between your

Slack

Slack Set up custom Slack notifications for new Issues, and review Helpshift Issue details without having to leave the Slack

Affogata

Affogata is an AI-Driven Player Feedback Analytics Platform, that allows world-class video game studios to understand their player community feedback and harness it to make better decisions when building games, new levels, features, characters, and more.

Tencent Cloud

Tencent Cloud is one of the leading cloud providers in the world with a focus on helping global enterprises succeed in China.

App Guardians

Mobile Marketing Agency As a division of App Growth Network, App Guardians Mobile Marketing Agency is an award-winning app marketing agency that arms mobile apps with the customized app marketing strategies they need to overcome growth challenges and rise above the competition.

Stella Connect

Stella Connect works by collecting agent-level feedback from customers after every service interaction.

QWASI provides custom built customer experience and communication solutions.

playvox

Playvox is an omnichannel quality assurance software for small, medium and large customer service, support teams, and call centers.

modsquad

ModSquad provides on-demand support, content moderation, social media, and community management services.

directly

Directly is a support automation platform for launching and training virtual agents.

cloudonix

Cloudonix is a communication solution for delivering high quality and secure secure voice, text and video services.

callingly

Callingly allows your live chat agents to easily escalate an online conversation to a phone call.

miuros

Miuros is the customer service platform that turns your data into actionable insights thanks to automation, quality assurance, and analytics.

backtrace

Backtrace is the crash and error reporting solution that helps figure out the when, where, and why behind application errors.

unity

Unity is the world’s leading platform for creating and operating real-time 3D (RT3D) content.

klaus

Integrate Klaus with Helpshift to measurably improve your customer service quality. Internal feedback is a breeze with Klaus, so you can make every conversation better.

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Integrations - CTA