Helpshift CEO Eric Vermillion featured on “Navigating the Customer Experience” with Yanique Grant. Listen to the podcast episode below.
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Imagine trying to buy something you need, but the instructions are in a language you barely understand—frustrating, right? Now, imagine that frustration multiplied across cultures
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Did you know? The World Atlas of Languages documents 8,324 spoken or signed languages, of which about 7,000 are still in use. This incredible linguistic
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A survey of 8,709 consumers across 29 countries revealed that 76% are more likely to repurchase from businesses offering information in their native language. Even
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