6 Tips to Prepare for a Successful Mobile App Launch



Posted on August 22, 2014

Stay Updated with Helpshift's Newsletter

By subscribing, you agree to our Terms and Conditions.

Follow us on

Table of Contents

So you’ve built a mobile app. Now thousands of users will automatically rush to download your app, give it high ratings, and tell everyone else to download it.


Not quite.

The app market has drastically become more competitive over the years and app discovery can often be an issue. There are now well over 1 million apps in both the iTunes App Store and Google Play Store. Bringing your app to attention will require much more work than simply submitting it. You’ll have to prepare–long before you’re ready to launch.

6 Tips to Launch a Mobile App

The goal: to get a large volume of downloads within a short amount of time.

Keep in mind that velocity and download rates will heavily influence your app’s search ranking. You’ll want to plan your launch with a goal to get your app to trend and get a large burst of downloads in a shorter time period. Here are some tips to help you have a successful app launch!

1. Build Buzz

Create an easy landing page and collect emails. It doesn’t have to be a fancy one. A simple one pager with an email field will do. Start building buzz about your app. You can start doing this while building your app long before it’s ready. If someone is interested in the idea of the app, ask them to sign up. Collect a group of early adopters anticipating the app long before it launches.

2. Pick A Date

Select a launch date with a goal set in place. There will be multiple things that need to be coordinated, so keep a checklist to do them all on your launch. According to an article published on Techcrunch, apps published on Sunday typically get the best results. Apps published on Fridays usually get the worst results.

3. Have An ASO Plan

ASO (app store optimization) is a major part of app marketing. Since one of the major methods of app discovery is still through app store search, it’s important to do what you can to implement ASO strategies. Certain things to consider include picking the right title, keywords, having great screenshots, a catchy icon and more.

You’ll have a character limitation for keywords in your description, so select carefully. Try out keyword tools such as SensorTower, MobiledevHQ, and Searchman to compare, analyze, monitor and compare keywords. You can see competition and keyword search volume. Keep in mind that like SEO, it’s better to rank highly for average keywords than to add a lot of keywords that are highly searched but very competitive.

4. Have A Help Desk Ready

Aside from heavy testing to prevent having buggy app, having a communication channel for users to contact, communicate, and report missed bugs should be next priority. Especially early on, learning from user feedback is key. Anticipate this before the launch and during the beta testing phase. Make it as easy as possible for them to talk to you and report problems. The best way to do that is with in-app messaging, which reduces the friction of submitting an issue. Check out Helpshift’s SDK for mobile customer support. Helpshift also comes with a review prompt option that is handy for requesting a stellar app store rating and review from your future users.

Maximize Your Mobile Help Desk

5. Make A Video

Since changes announced at WWDC 2014 in June, Apple will allow developers to have a short video about their app. Make it good one! The video is a visual way to convince someone to download, so invest resources in making it compelling.

6. Pitch To Press

A few days before your launch, you should start reaching out to press or hire someone in PR to do it. Nothing beats traffic and increase download rates like an article from a major tech blog. Here’s the published list of email addresses of Techcrunch staff. If you’re planning a launch covered by several sources, you might have to coordinate an embargo.

Launching an app can be a lot of work, but if you’ve spent a lot of time developing your app, you should spend a lot of effort on the marketing of the launch as well. Do it right and who knows, you might even get your app featured on the iTunes App Store and the Google Play Store. Good luck on that launch!

*Note: This post was originally posted on Thinkapps.com

Share this: 

Related Articles



The Zendesk vs. Freshdesk debate is a classic corporate tale of competition and innovation. Originating from Copenhagen in 2007, Zendesk was among the first to

Customer Service Operations


To truly understand the modern consumer, consider these questions: If you find yourself expecting rapid resolutions, you indeed epitomize the modern consumer. To meet these



If you’ve searched for “customer support platform” on Google, you’ve likely noticed Zendesk at the forefront. As one of the oldest customer support tools, it

Stay Updated with Helpshift's Newsletter

By subscribing, you agree to our Terms and Conditions.

Blog CTA