Helpshift CEO Eric Vermillion featured on “Navigating the Customer Experience” with Yanique Grant. Listen to the podcast episode below.
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When TrailMix Games launched their hit game “Love & Pies” in 2021, they didn’t have a proper support system behind it and couldn’t keep pace
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Your players aren’t just comparing your game to other games anymore, they’re comparing your support to every flawless digital experience they’ve ever had. They expect
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In the fast-paced world of gaming, every second counts when it comes to player support. Gamers expect instant assistance that doesn’t disrupt their immersive experience.
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