Drive greater efficiency, at scale, with artificial intelligence and automation.
Deploy AI to reduce response times, and eliminate manual triage
AI-powered issue classification
Self-learning via agent feedback
Available in 19 languages
Leverage bots to fully automate your customer service workflows
Code-free visual bot-builder
Seamless agent-bot delegation
Answer bot helps customers help themselves
Automatically recommends most relevant FAQs
Out of the box AI
Continuously learns and improves accuracy
Modern Pricing for Digital-First Customer Service
Traditional customer support tools require human involvement in every interaction. The Helpshift platform enables the perfect blend of human ingenuity and automation allowing you to focus on your customers, solve their problems faster and align your investment directly with the value you receive from the platform.