Arm them with an agent desktop that helps them see, know, and do more.
Dynamically route the right issues to the right experts based on custom user segments.
Empower agents to resolve issues more quickly with an easy-to-use control panel for lightning fast access to important issue data.
Effectively pair bots and agents to give users the best of both worlds–expertise and speed–while freeing agents from rote tasks.
Get instant access to agent productivity and CSAT metrics so managers can effectively monitor and manage support operations.
Five Reasons to Choose Helpshift
Ultimate Guide to Digital Customer Service
2020 Player Support Benchmarks Infographic
[Announcement] Time to get your app together! Helpshift is summoning the greatest gaming super powers to level up player experiences.
[Webinar] 4/29, 9 am PST: Learn how to set up the Discord extension – conversational support wherever you go.
[Webinar] 5/6, 9 am – Attend the True Cost of Player Support, ft. Keyword Studios and Get Your Free Report