Deliver a modern chat & conversational help experience that feels as natural as chatting with a friend.
For mobile games, players are chatting on popular platforms like Discord. Provide natural, free-flowing conversational help in the places where conversations happen.
No one should be tethered to a chat window. Instead, respect your user’s time and free them from waiting for a response.
Chat conversations should be unified across your web help and in-app help.
Chatbots are always on, even when agents are not. Now, you can resolve issues faster with chatbots, even while agents are asleep.
Five Reasons to Choose Helpshift
Ultimate Guide to Digital Customer Service
2020 Player Support Benchmarks Infographic
[Announcement] Time to get your app together! Helpshift is summoning the greatest gaming super powers to level up player experiences.
[Webinar] 4/29, 9 am PST: Learn how to set up the Discord extension – conversational support wherever you go.
[Webinar] 5/6, 9 am – Attend the True Cost of Player Support, ft. Keyword Studios and Get Your Free Report