Chat and Conversational Help

Old school is not so cool.

Deliver a modern conversational help experience that feels as natural as chatting with a friend.

Asynchronous Chat

No one should be tethered to a chat window. Respect your user’s time and free them from waiting for a response.

Chat and Conversational Help

Chat conversations should be unified across your web help and in-app help.

Automation

Chatbots are always on, even when agents are not. Resolve issues faster with chatbots, even while agents are asleep.

Learn more about Helpshift

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