Help Bots and Automation
Today’s users have a need for speed.
Enlist help bots & automation to automate issue resolution and speed time-to-happiness.
Intent Classification
Problems can’t be resolved if they aren’t understood. Quickly identify the best path to resolution with automated intent classification.
Helpshift Bots
Agents shouldn’t be human robots. Use help bots to collect issue information, complete rote tasks or even fully resolve common issues.
Visual Bot Builder
Bot building shouldn’t require a PhD. Build help bots in minutes with a visual solution that doesn’t depend on developers or IT.
Bot Templates
No support team should reinvent the wheel. Take advantage of pre-built help bots to incorporate best practices from the world’s top mobile games and apps.
Multilingual Bots
Are your users getting lost in translation? Make sure your bots speak as many languages as your customers do with support for over 180 languages.
