Help Bots and Automation

Today’s users have a need for speed.

Enlist help bots to automate issue resolution and speed time-to-happiness.

Intent Classification

Problems can’t be resolved if they aren’t understood. Quickly identify the best path to resolution with automated intent classification.

Helpshift Bots

Agents shouldn’t be human robots. Use help bots to collect issue information, complete rote tasks or even fully resolve common issues.

Visual Bot Builder

Bot building shouldn’t require a PhD. Build help bots in minutes with a visual solution that doesn’t depend on developers or IT.

Bot Templates

No support team should reinvent the wheel. Take advantage of pre-built help bots to incorporate best practices from the world’s top mobile games and apps.

Learn more about Helpshift

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