• Elastic: Horizontal scalability enables an automatic increase
in service capacity based on demand.
• High Performing: Easily handles over 150,000 requests per
second at 50 millisecond response times.
• Intuitively Designed: Users easily onboard within minutes.
No extensive training needed.
• Compliant: Helpshift is Privacy Shield certified, compliant with GDPR, COPPA and very soon ISO27001, ISO27017, ISO27018. Helpshift services are hosted on Amazon Web Services (AWS) and AWS is additionally compliant with PCI DSS, SCO 1/2/3; HIPPA, ITAR, EU-US and NIST.
• Secure Data: TLS Encryption while transmitting data over public networks and data encryption at rest.
• Secure Network: Denial of Service protection and regular vulnerability assessments and penetration testing