Helpshift CEO Eric Vermillion featured on “Navigating the Customer Experience” with Yanique Grant. Listen to the podcast episode below.
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Helpshift CEO Eric Vermillion featured on “Navigating the Customer Experience” with Yanique Grant. Listen to the podcast episode below.
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Live service games have transformed player support from a background task into a core part of the player experience. With daily logins, real-time events, and
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The evolution of AAA games has dramatically outpaced the systems designed to support them. While gameplay has become more immersive, real-time, and globally connected, many
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You might think you can modernize your support stack piece by piece, adding a chatbot here or a new ticketing system there. But while you’re
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