Helpshift CEO Eric Vermillion featured on “Navigating the Customer Experience” with Yanique Grant. Listen to the podcast episode below.
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The gaming industry has reached an inflection point. With global gaming revenue projected to exceed $200 billion and player expectations at an all-time high, traditional
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Every day, millions of players share valuable insights about your game through support tickets, reviews, and feedback. Here’s how AI can transform this goldmine of
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Gaming companies that implement in-game support see dramatic improvements in customer satisfaction. Here’s how three companies doubled their CSAT scores and what you can learn
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