read
Let’s be honest, in the world of customer service there are a lot of acronyms. As the technology we use everyday evolves, the list of acronyms seem to keep growing. To make your life and the lives of your fellow support superheroes a little easier, here’s a cheat sheet to keep you informed.
Share this:
read
Launching a game is just the beginning. Once millions of players log in, they expect instant help in their language without leaving the game. Traditional
read
App store ratings can make or break a game’s success. One surge of negative reviews can tank discoverability, stall downloads, and dent long-term revenue. Many
read
You might think you can modernize your support stack piece by piece, adding a chatbot here or a new ticketing system there. But while you’re
Follow us on
