Artificial Intelligence

Discover how AI is transforming customer support with automation, smarter self-service, and insights that scale personalized engagement.

Search

When a player’s game crashes in the middle of an event or a purchase fails to go through, they don’t pause to fill out a

Summarize AI

Every few years, a new wave of technology promises to “reinvent” customer support. But few have shaken the industry quite like Generative AI. For support

Summarize AI

Your players aren’t just comparing your game to other games anymore, they’re comparing your support to every flawless digital experience they’ve ever had. They expect

Summarize AI

What if your customer service could go from being a cost center to a revenue engine? Imagine faster resolutions, more loyal customers, and significant savings. 

Summarize AI

Did you know? The World Atlas of Languages documents 8,324 spoken or signed languages, of which about 7,000 are still in use.  This incredible linguistic

Summarize AI

Conversational AI vs Chatbot vs AI agent — which should you choose for your customer support operations? Should you integrate one, both, or all? And

Summarize AI

Stay Updated with Helpshift's Newsletter

By subscribing, you agree to our Terms and Conditions.

Blog CTA