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Product Overview

The Conversational Customer Service Platform

Deliver next generation digital experiences with personalized conversations powered by AI

Powered by AI, Bots and a conversational interface, Helpshift delivers personalized customer service at scale

Digital Messaging

Mobile Apps
Desktop Apps
Mobile Web

Enterprise-Grade Platform

icon-digital-messagingicon chatbot bot AIicon knowledge management gearsBusiness Intelligence iconEnterprise Grade Platform

API Integrations

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Highly-scalable customer service built for the enterprise

Helpshift enables you to provide real-time, conversational and messaging-based experiences across the customer journey. By harnessing the power of machine learning, AI and chatbots, Helpshift enables your team to deliver dramatically better service at scale while improving efficiency and cost.

customer service toolkit


Everything you need to help your support team succeed in 2019


Get started today