It’s Time to Level-up Your In-Game Support

Powering over a billion players per month, Helpshift is the #1 player support platform in the world.

Battle Tested to Help you Win

Helpshift is the market leader for support in mobile gaming. Helpshift’s bots and automation help gaming companies manage traffic spikes, scale support services to millions of active mobile users, and identify issues before they disrupt game play.

Instant, In-Game Answers

Helpshift is your native in-game support portal. Players can self-serve without leaving the game and start an in-app messaging conversation with an agent. With bots, our gaming customers have fully automated 70% of player questions, dramatically improving player satisfaction and support costs.

mobile device showing a self-service help experience chat between user and help bot

QuickSearch Bot

Give users instant answers by enabling bots to pull solutions directly from your self-service knowledge base.

Learn more about Helpshift