Battle Tested to Help you Win
Helpshift is the market leader for support in mobile gaming. Helpshift’s bots and automation help gaming companies manage traffic spikes, scale support services to millions of active mobile users, and identify issues before they disrupt game play.
Instant, In-Game Answers
Helpshift is your native in-game support portal. Players can self-serve without leaving the game and start an in-app messaging conversation with an agent. With bots, our gaming customers have fully automated 70% of player questions, dramatically improving player satisfaction and support costs.
Give users instant answers by enabling bots to pull solutions directly from your self-service knowledge base.