Resources

Assessment: How Sophisticated is Your Customer Service Strategy?

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Resources

How Next Games Benefits from Helpshift's AI-Powered Customer Service Platform

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Resources

Forming a Seamless Partnership with AI

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Case Study

Family Matters: The Chatbooks Strategy to Personalizing Support at Scale

Case Study

Mobile Marketplace for Wine Sets High Bar for Service

Case Study

How Microsoft’s Outlook on User Feedback Creates Happier Customers at a Dramatically Reduced Cost

Case Study

Frictionless Customer Service: How MoneyLion Securely Supports 1.5 Million Users

Case Study

Playdemic’s Secret Sauce To App Store Top 20

Case Study

How Intuitive In-App Chat Boosts Guest Loyalty For Asia’s Fastest Growing Hotel Chain

Case Study

How to Get Better App Reviews in One Day

Case Study

How Next Games Translates ‘Player-Focused’ Philosophy into Tangible Customer Loyalty

Case Study

Why Self-Service In Your App Will Keep Business Users Engaged

Case Study

How to Reduce Costs While Testing Your App

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Toolkit

Everything you need to help your support team succeed in 2018

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