Resources

How Microsoft’s Outlook on User Feedback Creates Happier Customers at a Dramatically Reduced Cost

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Resources

The Beginner's Guide to Customer Service Bots

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Resources

Riding the AI Wave in Customer Service with Forrester Research

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Case Study

How Customer Service Excellence Promotes Player Engagement within FoxNext Games’ MARVEL Strike Force

Case Study

How Zynga Support Handles 185% More Tickets with Helpshift

Case Study

How Microsoft’s Outlook on User Feedback Creates Happier Customers at a Dramatically Reduced Cost

Case Study

How Brazil’s Neon Pagamentos is Pioneering Modern Banking with Conversational Messaging

Case Study

VCA’s Data Rich Live Messaging Provides Pet Owners with Unprecedented Care

Case Study

Family Matters: The Chatbooks Strategy to Personalizing Support at Scale

Case Study

Mobile Marketplace for Wine Sets High Bar for Service

Case Study

Frictionless Customer Service: How MoneyLion Securely Supports 1.5 Million Users

Case Study

Playdemic’s Secret Sauce To App Store Top 20

Case Study

How Intuitive In-App Chat Boosts Guest Loyalty For Asia’s Fastest Growing Hotel Chain

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Toolkit

Everything you need to help your support team succeed in 2018

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