Mobile Native Experiences Rule
Mobile messaging and self-service that is built right into your app helps you retain your users with a superior support experience. The Helpshift SDK makes it happen, with native experiences for iOS and Android, mobile-optimized search features, offline FAQs, and proactive support via in-app push notifications.
Get to the heart of your customers’ issues faster. The Helpshift SDK automatically collects metadata from your app such as app version, user profile attributes and user location. Faster resolution means better retention and happier customers.
Microsoft uses Helpshift to support 75 million users and maintain a 4+ star CSAT rating.
No One Is More Battle Tested
Helpshift is the market leader for support in mobile gaming, an industry with one of the largest mobile audiences. That equates to hundreds of thousands of tickets every month. Helpshift’s AI and bots help gaming companies manage traffic spikes, scale support services to millions of active mobile users, and identify issues before they disrupt game play.