Solutions

Bring Customer Support To Your App

What happens in your app should stay in your app. Support is no exception.

Mobile Native Experiences Rule

Mobile messaging and self-service that is built right into your app helps you retain your users with a superior support experience. The Helpshift SDK makes it happen, with native experiences for iOS and Android, mobile-optimized search features, offline FAQs, and proactive support via in-app push notifications.

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In-App Support

Get to the heart of your customers’ issues faster. The Helpshift SDK automatically collects metadata from your app including app version, user profile attributes and user location. Faster resolution means better retention and happier customers.

With more than 75 million monthly users, Microsoft Outlook uses Helpshift to deliver in-app customer support at scale with a 4+ CSAT rating.

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No One Is More Battle Tested

Helpshift is the market leader for support in mobile gaming, an industry with one of the largest mobile audiences. That equates to hundreds of thousands of tickets every month. Helpshift’s AI and bots help gaming companies manage traffic spikes, scale support services to millions of active mobile users, and identify issues before they disrupt game play.

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Find out how mobile native support keeps your users in your app.

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