Customer Service Trends & Insights

Customer support

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Gaming companies face a unique support challenge: explosive growth paired with player expectations for instant resolution. When your latest update drops and 50,000 players simultaneously

The Future of Customer ServiceFintechGamingOperational EfficiencySelf-Service

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Data democratization is the practice of ungating access to data within an organization and empowering even those with no technical know-how to easily use it

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