Gaming companies benefited from the flood of new and returning players logging into their games throughout the pandemic. However, the biggest winners in the space didn’t just meet the increased…
Simple bots can be used to automate tasks, speed time to resolution, and free up agents to tackle more complex issues. However, when you step up to building custom bots,…
Discord is a wildly popular online platform where players meet up, share tips, and get gaming-related help. Some players even refer to it as their “second screen.” Learn why you…
Discord is a wildly popular online platform where players meet up, share tips, and get gaming-related help. Some players even refer to it as their “second screen.” Learn why you…
At Helpshift, we’re devoted to making it easier for mobile game publishers and studios to give players the best support experience. That’s why we’re making two key advances, on behalf…
At Helpshift, we’re devoted to making it easier for mobile game publishers and studios to give players the best support experience. That’s why we’re making two key advances, on behalf…
Helpshift won the Best Live Chat Product Award for 2020 from the Product School, the global leader in product management training with a community of over a million product professionals….
How a customer service chatbot will help your business Increasingly, brands are looking at innovative ways to meet rising customer expectations and remain relevant in a digital-first world. One such…
Mobile experiences are eating the world. Today, more than half of all web traffic comes from mobile devices. Customers increasingly turn to mobile apps, mobile messaging channels, and mobile web…
Increasingly, brands are looking for innovative ways to meet rising customer expectations and remain relevant in a digital-first world. One such tactic is to use chatbots and automation to streamline…
[CUSTOMER WEBINAR] Reducing Agent Burnout While Increasing CSAT Through AI-Driven Intent and Custom Bots with Paymentshield. Watch Now
[BLOG] Helpshift + unitQ: Do You Know What Users Think of Your App? Read Now
[WEBINAR] Learn how our Modern In-App Support Journey can be your roadmap for app success. Watch Now
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[RESOURCE] Check out 5 reasons to choose Helpshift with this helpful evaluation guide. Learn More