Customer Service Trends & Insights

Multilingual Support

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Imagine trying to buy something you need, but the instructions are in a language you barely understand—frustrating, right? Now, imagine that frustration multiplied across cultures

Mobile Apps

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Ever since the Covid-19 outbreak, mobile learning has become more and more widespread, showing that the future of education depends on it.  The pandemic gave

Mobile Apps

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As of the second quarter of 2022, there are about 3.5 million mobile apps hosted on Google Play and about 2.2 million apps on the Apple

Mobile Apps

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In today’s mobile-first world, it’s more important than ever to provide your users with a seamless and engaging app experience. One key aspect of achieving

Mobile Apps

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So, you have an idea for a game that you believe could go viral in the market. You start by thinking that all you need

Mobile Apps

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Ever since businesses have realized the true potential of mobile apps, they have been keen to take advantage of them. And why would anyone ignore

Mobile Apps

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After the release of the app, it is crucial to track the correct metrics, understand their meanings, and build marketing strategies on this basis.  Measuring

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