Customer Service Trends & Insights

Customer Service Operations

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To truly understand the modern consumer, consider these questions: If you find yourself expecting rapid resolutions, you indeed epitomize the modern consumer. To meet these

User Acquisition

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With over 3.48 million Android apps in the world and 2.22 million apps in Apple’s App Store as of Q1 2021, it is clear that the app market is growing at

User Acquisition

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What makes an indie game indie? An indie (independent) game is a game created by an individual developer or a small team without financial support

User Acquisition

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On average, 6.140 mobile apps are published in Google Play every day. Consequently, newly released apps inevitably face a risk of remaining in the shadows.

User Acquisition

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Deep links are more than just equivalents of what hyperlinks used to be. They can be used to direct users from one web page to

User Acquisition

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App stores are the main source of incoming traffic and downloads for mobile apps. But a search engine can become the second channel for app

User Acquisition

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Acquiring mobile users is increasingly becoming a challenge for businesses. But as the digital world moves towards mobile, businesses need to consistently make efforts to remain

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