Data democratization is the practice of ungating access to data within an organization and empowering even those with no technical know-how to easily use it to make more informed decisions…
Simple bots can be used to automate tasks, speed time to resolution, and free up agents to tackle more complex issues. However, when you step up to building custom bots,…
When I sat down with Ben Terrill of Brex, a San Francisco-based financial services company, I warned him, “this is not going to be your typical interview.” I wasn’t after…
The financial tech market has been exploding over the last handful of years. In 2019, fintech startups reached $55.3 billion in investments globally, and 64% of consumers used at least…
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