Discover how Helpshift powers player engagement in gaming with in-app support, self-service, and seamless experiences at scale.
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Say a player pulled off an incredible combo in your game, instantly sharing it across Discord. The Discord chat erupts. Screenshots flood the channels. What
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For many players, accessing console support is a painful experience — 63% rate it as the worst channel for customer service, 33% regularly face challenges,
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Choosing the right customer support software can feel like a daunting uphill battle, especially with the growing number of support tickets, diverse player demographics, and
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While QR codes have been around for many years, they’ve recently become a much more popular tool as the general public has become familiar with
Data democratization is the practice of ungating access to data within an organization and empowering even those with no technical know-how to easily use it
You can’t have a successful game without an equally successful customer support strategy. And, unfortunately, player support teams are sometimes surprised by the costs associated
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