Discover how Helpshift powers player engagement in gaming with in-app support, self-service, and seamless experiences at scale.
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While QR codes have been around for many years, they’ve recently become a much more popular tool as the general public has become familiar with
Data democratization is the practice of ungating access to data within an organization and empowering even those with no technical know-how to easily use it
You can’t have a successful game without an equally successful customer support strategy. And, unfortunately, player support teams are sometimes surprised by the costs associated
Discord is a wildly popular online platform where players meet up, share tips, and get gaming-related help. Some players even refer to it as their
At Helpshift, we’re devoted to making it easier for mobile game publishers and studios to give players the best support experience. That’s why we’re making
Exceeding player expectations when it comes to customer service is far easier said than done. It’s oftentimes difficult to understand the request, let alone adequately
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