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Gaming companies face a unique support challenge: explosive growth paired with player expectations for instant resolution. When your latest update drops and 50,000 players simultaneously
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Imagine trying to buy something you need, but the instructions are in a language you barely understand—frustrating, right? Now, imagine that frustration multiplied across cultures
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A survey of 8,709 consumers across 29 countries revealed that 76% are more likely to repurchase from businesses offering information in their native language. Even
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When you have a global customer base, resolving complaints in the customer’s native language becomes a basic expectation. According to our research, over 70% of
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In today’s fast-changing business world, technology plays a pivotal role in transforming how companies connect with their customers. Among these technological advances, Artificial Intelligence (AI)
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