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Your players aren’t just comparing your game to other games anymore, they’re comparing your support to every flawless digital experience they’ve ever had. They expect
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Much of our daily communication is asynchronous: we send an email in the morning and receive a reply at noon; we respond to a group
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A robust knowledge base has many benefits. It empowers your customers to self-serve, increasing ticket deflection in the process. It educates your customers so that
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