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Say a long-time client reaches out with a critical issue, and instead of seamless support, they’re bounced between agents, repeating the same details each time.
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We recently rolled out our New Issues Automation feature to help you provide a personalized approach when handling Issues from your various Users.
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Internet and mobile technology are changing the current state of CRM systems. What we typically envision customer relationship management tools to organize, manage sales, marketing,
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As your app grows in popularity, your customers will want to connect with you beyond the app. They’ll want to find you on the web,
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