Player support has become a core part of the gaming experience. For many studios, the difference between a 4.8-star game and a 3.9-star game isn’t
YouTube is the world’s top streaming service with an estimated 1.3B user and 300M hours of video uploaded every minute. Last September, YouTube was fined
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In a messaging experience not far away… …and actually as close as your pocket, there’s a chatbot ready to help you with any issue that
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In a messaging experience not far away… …and actually as close as your pocket, there’s a chatbot ready to help you with any issue that
Brands that excel at customer service rely heavily on customer service software to deliver exceptional experiences. At the heart of nearly every one of their
Customer service management encompasses pretty much everything a brand does to serve customers in the best manner possible – within the constraints of the customer
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Proactive engagement is an essential part of the customer experience. Reaching out to customers at just the right moment can make them feel appreciated, drive
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