read
It’s 3 a.m. in Tokyo, and a player halfway through a boss battle suddenly loses their inventory. They need help now—not in 24 hours. With
read
We’re really proud of our product and have no qualms about this shameless plug. Here’s a list of some quick customer testimonials that really speak
read
Let’s be honest, in the world of customer service there are a lot of acronyms. As the technology we use everyday evolves, the list of
read
First came the brick and mortar. Until the 1960s, customers had to physically visit a store to purchase, get help with, or return a product.
read
Phil Black has been of the most seminal members of Helpshift since its very inception. As a founder of True Ventures, he has not only
read
Confirm When Customers Receive Agent Replies with Helpshift’s New Feature: Read Receipts In today’s Customer Support world, there’s too much time wasted trying to make
read
Today we are bringing you Agent Nicknames and Branded Emails, two new features that will allow your team to communicate better with users, especially over
Follow us on
Experiences
Platform
Support
Resources
Company
