Customer Service Trends & Insights

Customer support

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Gaming companies face a unique support challenge: explosive growth paired with player expectations for instant resolution. When your latest update drops and 50,000 players simultaneously

Mobile Games

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Indie games have become a phenomenon in the entertainment industry. They made it clear that absolutely anyone can become rich and famous only thanks to

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Mobile Games

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You don’t have to buy a powerful PC or console to play modern games. Instead, you just need a reliable Internet connection, which is required

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Mobile Games

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Mobile usage continues to shape our daily routines, with global app downloads reaching a staggering 255 billion in 2022—an impressive 11% increase from the previous

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Mobile Games

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Not so long ago, it took developers a lot of time and money to make a mobile game. They had to write code for both

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Mobile Games

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The days when your cell phone supported only snake and a couple of card games are long in the past. Today, the variety of mobile

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Mobile Games

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About 2.2 billion people worldwide play games on their mobile phones. This is about 28% of the total population in the World. Mobile games, when used in leisure

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