Explore how AI-powered chatbots streamline issue resolution, reduce wait times, and create seamless customer support experiences.
read
In the fast-paced world of gaming, every second counts when it comes to player support. Gamers expect instant assistance that doesn’t disrupt their immersive experience.
Conversational AI vs Chatbot vs AI agent — which should you choose for your customer support operations? Should you integrate one, both, or all? And
read
AI advancements have given rise to chatbots that utilize Generative AI, Natural Language Processing (NLP), and other advanced technologies. These enhancements enable chatbots to detect
read
In the ever-evolving digital marketing landscape, businesses that want to improve customer engagement and simplify marketing processes must keep up with the changes. One innovative
Discord is a wildly popular online platform where players meet up, share tips, and get gaming-related help. Some players even refer to it as their
At Helpshift, we’re devoted to making it easier for mobile game publishers and studios to give players the best support experience. That’s why we’re making
Follow us on
