6 Tips to Prepare for a Successful Mobile App Launch
So you’ve built a mobile app. Now thousands of users will automatically rush to download your app, give it high ratings, and tell everyone else to download it.
New Issue Automations Part 2: Automations Based on Keyword Search
We recently rolled out our New Issues Automation feature to help you provide a personalized approach when handling Issues from your various Users.
Square and Groupon: A New CRM for Merchants?
Internet and mobile technology are changing the current state of CRM systems. What we typically envision customer relationship management tools to organize, manage sales, marketing, customer service, and tech support…
Introducing web support – seamless service through multiple channels
As your app grows in popularity, your customers will want to connect with you beyond the app. They’ll want to find you on the web, through the App Store and…