Customer Service Trends & Insights

read

Launching a game is just the beginning. Once millions of players log in, they expect instant help in their language without leaving the game. Traditional

Ever since businesses have realized the true potential of mobile apps, they have been keen to take advantage of them. And why would anyone ignore

Summarize AI

What does it take to moderate an online community? It requires someone who is willing to step in and guide the conversation when it goes

Summarize AI

After the release of the app, it is crucial to track the correct metrics, understand their meanings, and build marketing strategies on this basis.  Measuring

Summarize AI

Back at the beginning of the century, game console developers made games only for their consoles – that is, they worked on only one console.

Summarize AI

App stores are the main source of incoming traffic and downloads for mobile apps. But a search engine can become the second channel for app

Summarize AI

Acquiring mobile users is increasingly becoming a challenge for businesses. But as the digital world moves towards mobile, businesses need to consistently make efforts to remain

Summarize AI

Stay Updated with Helpshift's Newsletter

By subscribing, you agree to our Terms and Conditions.

Blog CTA