Customer Service Trends & Insights

Customer support

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Live service games have transformed player support from a background task into a core part of the player experience. With daily logins, real-time events, and

Mobile Apps

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Back at the beginning of the century, game console developers made games only for their consoles – that is, they worked on only one console.

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User Acquisition

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App stores are the main source of incoming traffic and downloads for mobile apps. But a search engine can become the second channel for app

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User Acquisition

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Acquiring mobile users is increasingly becoming a challenge for businesses. But as the digital world moves towards mobile, businesses need to consistently make efforts to remain

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User Engagement

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If you had to name a few mobile apps that an average user has downloaded on their phone, what would it be? Chances are you

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User Engagement

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Immersiveness is a way of perception that determines the factor of changing consciousness. We can see various examples of immersive experiences in movies, theatrical performances,

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User Acquisition

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Making your app users complete an action that adds to your end goal is becoming increasingly difficult. The reason being, if they don’t associate with

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