Customer Service Trends & Insights

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Launching a game is just the beginning. Once millions of players log in, they expect instant help in their language without leaving the game. Traditional

If you had to name a few mobile apps that an average user has downloaded on their phone, what would it be? Chances are you

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Immersiveness is a way of perception that determines the factor of changing consciousness. We can see various examples of immersive experiences in movies, theatrical performances,

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Making your app users complete an action that adds to your end goal is becoming increasingly difficult. The reason being, if they don’t associate with

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Creating an app isn’t easy. But what’s more challenging, is creating a strategy that continues to bring you users even months and years after you

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It is hard to overestimate the role of mobile app localization in the modern market, especially nowadays, with billions of smartphone users worldwide. The mass

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Targeting mobile users is no longer just an internet marketing trend. The mobile application market is a large-scale competitive arena in which hundreds of players

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