Customer Service Trends & Insights

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Launching a game is just the beginning. Once millions of players log in, they expect instant help in their language without leaving the game. Traditional

Mobile app developers and marketers encounter various challenges along the way of making their app go viral. Increasing user acquisition rates, improving user experience, and working on

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A community is a group of people who share the same interests, purposes, and pain points. An online community is a place where such people can interact

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When it comes to apps, you either become a part of your user’s break time or you lose them in just 3 months from the

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The app market is getting more crowded with various apps trying to stand out among numerous competitors. In most cases, this leaves you with no

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The term “hyper-casual games” was introduced only a couple of years ago. According to Google Trends, it first appeared as a search term in February

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The daily life of a modern person has smoothly flowed into a small device. Today we increasingly use smartphones to communicate with friends, listen to

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