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Gaming companies face a unique support challenge: explosive growth paired with player expectations for instant resolution. When your latest update drops and 50,000 players simultaneously
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In the fiercely competitive world of gaming, player satisfaction reigns supreme. As studios vie for gamers’ attention and loyalty, delivering exceptional player experiences has become
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Customer support teams face growing demands for faster resolutions, cost efficiency, and improved customer experiences. Helpshift’s AI Agent Copilot helps businesses achieve these goals by
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Customers remember how you treat them, not just what you sell them. In fact, 82% of customers demand immediate problem-solving, and 78% expect personalized interaction
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The corporate hallways are humming with AI talk. “Agents” this and “Copilots” that — but wait, aren’t they the same thing in different packaging? Not
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Support burnout is real. Behind every support chat sits a human juggling multiple conversations, squinting at long message threads, hunting for answers they’ve written multiple
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A customer’s first interaction with a brand’s customer support team can shape their entire experience. Every touchpoint matters: a friendly email, a helpful chat session,
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