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The Zendesk vs. Freshdesk debate is a classic corporate tale of competition and innovation. Originating from Copenhagen in 2007, Zendesk was among the first to
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Everything we build at Helpshift is about giving your business the advantage it needs to serve customers and succeed. Today I’m proud to announce our
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COPPA (Children’s Online Privacy Protection Act) is an American law–enforced by the Federal Trade Commission–that prohibits collecting personal identifiers (PIs) from children under 14. A
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So you’ve built a mobile app. Now thousands of users will automatically rush to download your app, give it high ratings, and tell everyone else
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We recently rolled out our New Issues Automation feature to help you provide a personalized approach when handling Issues from your various Users.
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Internet and mobile technology are changing the current state of CRM systems. What we typically envision customer relationship management tools to organize, manage sales, marketing,
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