New Issue Automations Part 2: Automations Based on Keyword Search
We recently rolled out our New Issues Automation feature to help you provide a personalized approach when handling Issues from your various Users.
We recently rolled out our New Issues Automation feature to help you provide a personalized approach when handling Issues from your various Users.
Internet and mobile technology are changing the current state of CRM systems. What we typically envision customer relationship management tools to organize, manage sales, marketing, customer service, and tech support…
As your app grows in popularity, your customers will want to connect with you beyond the app. They’ll want to find you on the web, through the App Store and…
[REPORT] The 2023 Digital Support Benchmark Report. Download Now
[PODCAST] Introducing the Player: Engage podcast. Listen Now
[WEBINAR] The Power of Intent Driven Automation: How to use Intent Classification to Increase TTR and Improve CSAT. Register Now
[WEBINAR] Achieving 4.5 CSAT While Resolving 2X the Industry Avg. of Tickets per Agents. Register Now